اقتصاد و سیاست گذاری مالی

اقتصاد و سیاست گذاری مالی

صنعت بانکداری و الگوی مدیریت منابع انسانی به روش تحلیل مضمون: مطالعه بانک دولتی هند SBI

نوع مقاله : مقاله پژوهشی

نویسنده
گروه بانک، بیمه و گمرک، دانشکده مدیریت، دانشگاه خوارزمی، تهران، ایران
10.22034/efp.2026.2090024.1054
چکیده
مدیریت منابع انسانی در موفقیت صنعت بانکداری نقش بسزایی دارد و متاثر از عواملی همچون فرهنگ، محیط پویای کسب و کار و عوامل نهادی می-باشد. مطالعه سیستم‌های منابع انسانی در نهادها و سازمان‌های اقتصادی کشورها به کشف نقاط اشتراک و افتراق مدیریت منابع انسانی آنها منجر می گردد. از آنجا که ایران و هند در پیمان های اقتصادی بریکس و سازمان همکاری شانگهای عضویت دارند و هر دو از جمله کشورهای در حال توسعه و آسیایی هستند، اشتراکات سیاسی – اقتصادی آنها ضرورت انتقال دانش و تجربیات بانکداری را ایجاب می نماید. مطالعه سیاست های مدیریت منابع انسانی این کشورها ابزاری برای افزایش کارایی، کاهش ریسک، ارتقای سرمایه انسانی و آمادگی برای رقابت در اقتصاد جهانی محسوب می شود و می تواند در درک فرصت های اقتصادی و اصلاح و توسعه نظام بانکی ایران الهام بخش باشد. در این پژوهش با استفاده از اسناد بانک دولتی هند، داده های ثانویه و مطالعات علمی پژوهشی انجام شده پیرامون مدیریت منابع انسانی بانک دولتی هند با بهره گیری از روش کیفی تحلیل مضمون به تشریح کارکردهای مدیریت منابع انسانی بانک دولتی هندSBI بعنوان بزرگترین بانک دولتی هند پرداختیم. پس از تحلیل داده ها، 88 مضمون پایه استخراج شد که در قالب 18 مضمون سازمان دهنده و 7 مضمون فراگیر طبقه بندی شدند که مضامین فراگیر مبیّن کارکردهای مدیریت منابع انسانی در بانک SBI و چالش ها و نقاط قوت این بانک در این زمینه می باشد. در پایان دستاوردهای سیاستی در 6 بند ارائه شد.

چکیده تصویری

صنعت بانکداری و الگوی مدیریت منابع انسانی به روش تحلیل مضمون: مطالعه بانک دولتی هند SBI
کلیدواژه‌ها

عنوان مقاله English

Banking Industry and Human Resource Management Model, Using Thematic Analysis approach : A Study of State Bank of India (SBI)

نویسنده English

Rahele Montazer
Department of Banking, Insurance and Customs Management, Faculty of Management, Kharazmi University,Tehran,Iran
چکیده English

Human resource management plays a significant role in the success of the banking industry and it is affected by factors such as culture, dynamic business environment and institutional factors. Studying human resource systems in economic institutions and organizations of countries leads to discovering the commonalities and differences in their human resource management. Since Iran and India are members of the BRICS and Shanghai Cooperation Organization economic pacts, and both are developing and Asian countries, their political-economic commonalities necessitate the transfer of banking knowledge and experiences. Studying human resource management policies of these countries is a tool for increasing efficiency, reducing risk, promoting human capital and preparing for competition in the global economy and can be inspiring in understanding economic opportunities and reforming and developing the Iranian banking system. In this study, using State Bank of India documents, secondary data and scientific research studies conducted on human resource management of State Bank of India, using the qualitative method of Thematic Analysis, we explained the practices of human resource management of State Bank of India (SBI), as the largest state-owned bank in India. After analyzing the data, 87 basic themes were extracted, which were classified into 18 organizing themes and 7 overarching themes. The overarching themes describe the practices of human resource management in SBI Bank and the challenges and strengths of this bank in this field. Finally, policy achievements were presented in 6 clauses.

کلیدواژه‌ها English

Human Resource Management (HRM) practices
Banking System
Indian Public Sector Banking
State Bank of India
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